1. P. Pardalos, Y. Siskos, and C. Zopounidis, editors. Advances in Multicriteria Analysis. Springer, Formerly Kluwer Academic Publishers, Boston, Dordrecht, London, 1995. [bibtex-entry]

1. Y. Siskos, E. Grigoroudis, and N. Matsatsinis. UTA Methods. In J. Figueira, S. Greco, and M. Ehrgott, editors, Multiple Criteria Decision Analysis: State of the Art Surveys, volume 78 of International Series in Operations Research & Management Science, chapter 8, pages 297-344. Springer, New York, 2005. Keyword(s): UTA methods, preference disaggregation, ordinal regression, additive utility, multicriteria analysis. [bibtex-entry]



2. Y. Siskos and E. Grigoroudis. Measuring customer satisfaction for various services using multicriteria analysis. In D. Bouyssou, E. Jacquet-Lagrèze, P. Perny, R. Słowiński, D. Vanderpooten, and Ph. Vincke, editors, Aiding Decisions with Multiple Criteria: Essays in Honour of Bernard Roy, volume 44 of International Series in Operations Research and Management Science, pages 457-482. Springer, Formerly Kluwer Academic Publishers, Boston, Dordrecht, London, 2002. Keyword(s): customer satisfaction, preference disaggregation, ordinal regression, multicriteria analysis. [bibtex-entry]



3. E. Jacquet-Lagrèze and Y. Siskos. Preference disaggregation: 20 years of MCDA experience. European Journal of Operational Research, 130(2):233-245, 2001. Keyword(s): preference disaggregation, multicriteria analysis, goal programming, regression. [bibtex-entry]



4. G. Mihelis, E. Grigoroudis, Y. Siskos, Y. Politis, and Y. Malandrakis. Customer satisfaction measurement in the private bank sector. European Journal of Operational Research, 130:347-360, 2001. Keyword(s): multicriteria analysis, preference disaggregation, ordinal regression, customer satisfaction analysis, MUSA. [bibtex-entry]



5. Y. Siskos and A. Spyridakos. Intelligent multicriteria decision support: Overview and perspectives. European Journal of Operational Research, 113(2):236-246, 1999. Keyword(s): multicriteria decision support systems. [bibtex-entry]



6. Y. Siskos, E. Grigoroudis, C. Zopounidis, and O. Saurais. Measuring customer satisfaction using a survey based preference disaggregation model. Journal of Global Optimization, 12(2):175-195, 1998. [bibtex-entry]



7. Y. Siskos, E. Grigoroudis, C. Zopounidis, and O. Saurais. A multicriteria methodology to assess customer satisfaction. Journal of Management, 1(2):39-43, 1996. [bibtex-entry]



8. Y. Siskos, C. Zopounidis, and A. Pouliezos. An integrated DSS for financing firms by an industrial development bank in Greece. Decision Support Systems, 12:151-168, 1994. Keyword(s): financial analysis, corporate risk assessment, multivariate statistical methods, MCDM methods, decision support systems. [bibtex-entry]



9. J.-C. Cosset, Y. Siskos, and C. Zopounidis. Evaluating country risk: A decision support approach. Global Finance Journal, 3(1):79-95, 1992. [bibtex-entry]



10. Y. Siskos and C. Zopounidis. Assessing a venture capital institution's preference model using multicriteria analysis. JORBEL - Belgian Journal of Operations Research, Statistics and Computer Science, 31(3-4):7-27, 1991. [bibtex-entry]



11. Y. Siskos and C. Zopounidis. The evaluation criteria of the venture capital investment activity: An interactive assessment. European Journal of Operational Research, 31:304-313, 1987. Keyword(s): finance, multiple criteria, ordinal regression, MINORA. [bibtex-entry]



12. Y. Siskos and C. Zopounidis. L'investissement en capital risque en France : Mise en place d'une méthodologie multicritère d'évaluation. La Revue du Financier, 44:6-15, 1986. [bibtex-entry]

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